Related article: [Notes] Services - Billable
Create the service for PGAP by going through the Admin tab > Services sub-tab >+Service button > choose the Billable option:
In the New Service window, enter the Name, Service Code, and Case Type (Claim).
Leave the Fee Cap blank and the Other Options boxes unchecked.
In the Rate Schedules drop-down, select the PGAP Rate Schedule you created in the previous step.
Click Save (the Service opens to the Basic Info tab):
Go through each of the tabs for the PGAP service:
In the Basic Info tab, select LNI EDI - PGAP Billing for the Invoice Type:
Any Activities that have already been added to the Rate Schedule will be displayed under the Activities tab on the service. If you want to add some non-billable activities not included in the rate schedule, you can do so here.
Check the Outcomes tab to see if any other Outcomes need to be added.
Check that the correct Rate Schedule is populated in the Rate Schedule tab.
In the Accounts tab, select the WA L&I - PGAP account created in step 1.