When sharing a case (adding a contributor to a case) or if you yourself are a contributor, please keep in mind that a contributor:
Cannot delete Case or Claim Comments (any requests for deleting comments from a case should be directed to the Lead Claims Consultant on the case or to an administrator),
Cannot edit the Billing Information (Case Info tab),
Cannot edit the Referral information (Case Info tab),
Cannot edit the Claim Type (under the Claim Info tab - Claim sub-tab),
Does not receive notifications about documents, claim file notes - RLOG messages (CAC related notifications).
“Recently Closed” case list will only show your recently closed cases where you are the lead claims consultant or a contributor.