Q: An item was denied as a duplicate, but it was actually split billing between two claims with the same claimant. How should I handle denials for split billing?
A: Contact the LNI electronic billing unit and notify them. They may ask for the L&I billing item to be resubmitted or they may just set it up to go with the next remittance, in which case the denied L&I billing item should be left alone until that comes through, which will then automatically move it to paid.