Q: An L&I billing item was denied because the case note was supposed to be under a different claim number. Can I re-invoice an L&I denied billing item under a different case/claim?
A: Proactively review invoices before they are finalized to avoid items being billed under the wrong case (for example, 810 vs 812). If it does happen, write off the L&I denied billing item, and add/submit the appropriate case note(s) in the correct case, so they are invoiced on the next go-around. Use fee cap adjustments to reflect the changes. If necessary, manually adjust payroll to ensure the same work isn't being paid twice.