Use the Claims Discovery report to review what claims were discovered by the Gardiant system and how during the specified date range.
Sort is by Discovery Status so that claims with Discovery Statuses implying exceptions (Missing employer, inaccessible, undetermined) that may need follow up are at the top of the list.
Parameters:
Start and End Date parameters (required) are applied to include only claims discovered within the date range.
Include claims with cases checkbox/flag (required; default to No) – Determines whether or not to include claims for which cases and full claim records have been created.
Include out of coverage claims checkbox/flag (required; default to No) – Determines whether or not claims that fall outside of retro coverage or custom coverage are included.
Employer parameter (optional) allows you to narrow results to a specific account or group of employer accounts. If left showing None Selected, all active and inactive accounts (including internal, administrative accounts) will be included.
Notes:
Discovery Sources include CAC (“Discovered in CAC”) or one of the three L&I retro report types (monthly, quarterly, or adjustment).
Discovery statuses are:
- Missing employer
- Inaccessible
- Undetermined
- Not covered
- Case exists
Status Notes are optional text entries that may be made by Gardiant Support when troubleshooting a particular claim to get it back on the happy path.